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Refund & Returns Policy
Effective Date: February 20, 2026
Due to the nature of subscription fulfillment and physical mail-based products, Spiritmail maintains the following refund policy.
1. All Sales Final
All sales are generally final once a billing cycle has commenced and fulfillment preparation has begun.
Refunds will not be issued for:
- Failure to cancel before the billing cutoff
- Carrier delays
- Subscriber preference after fulfillment
2. Damaged or Missing Items
If your shipment arrives damaged, incomplete, or incorrect, you must contact Spiritmail within 7 days of delivery at: support@spiritmailco.com
Spiritmail may provide a replacement or other resolution at its sole discretion.
3. Address Responsibility
Spiritmail is not responsible for shipments lost due to incorrect or outdated address information.
4. Contact
Questions may be directed to: support@spiritmailco.com